Dental Emergencies

In case of a dental emergency during practice hours, please contact the practice as soon as possible on 01538 387862.
We will do everything possible to see a patient in pain on the same day.

If you require emergency treatment outside surgery hours, please telephone the practice on 0121 327 0578 where you will hear a message detailing the specific arrangements that day. If you have an out of hours emergency and need to get in touch, please call 07771 788722.


16 Ball Haye Road, Leek, Staffordshire, ST13 6A


01538 387862

Opening Hours

Mon 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thur 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Fri 9:00am – 6:00pm

How we can help?

Any dental emergency can be potentially serious and should not be ignored. Please book an emergency appointment or contact us as quickly as possible.

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Advice & Triage process

Injury to the teeth or gums, can increase the risk of permanent damage as well as the need for more extensive and expensive treatment. Below you will find some common dental problems and a summary of advice for what you should do...

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When experiencing Toothache, you should first, thoroughly rinse your mouth with warm water and use dental floss to remove any lodged food. Follow up by applying a cold compress to the outside of your mouth or cheek if your mouth is swollen. Never put aspirin or any other painkiller against the gums near the aching tooth because it may burn the gum tissue.

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Chipped or broken teeth

First, attempt to save any pieces of the tooth that you can and rinse your mouth with warm water together with any broken pieces. If there's bleeding, apply a piece of gauze to the area until the bleeding stops this can take around 10 minutes. Apply a cold compress to the outside of the mouth, cheek, or lip near the broken/chipped tooth to keep any swelling down and relieve pain.

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Knocked-out tooth

The teeth with the highest chances of being saved after being knocked out are those seen by the dentist and returned to their socket within 1 hour of being knocked out.

In order to save your tooth, you must first retrieve it, making sure to hold it by the crown (the part that is usually exposed in the mouth) and rinse the tooth root with water. Do not scrub it or remove any attached tissue fragments. If it is possible, try to put the tooth back in place and is facing the right way. It is important to ever force it into the socket.

If it's not possible to reinsert the tooth, put it in a small container of milk (or cup of water with a pinch of table salt, if milk is not available) or a product containing cell growth medium, such as Save-a-Tooth.

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Extruded (partially dislodged) tooth

Contact us immediately.

Until you can get to the Practice, to relieve pain, apply a cold compress to the outside of the mouth or cheek in the affected area or take over-the-counter pain relief if needed.

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Objects caught between teeth

First, try using dental floss to, very gently and carefully, remove the object. If you cannot get the object out, book to see your dentist. Never use a pin or other sharp object to poke at the stuck object. These instruments can cut your gums or scratch your tooth surface.

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Lost fillings or crowns

If you lose a crown, make an appointment to see us as soon as possible making sure to bring the crown with you. If you are unable to get to us right away and the tooth is causing pain, use a cotton swab to apply a small amount of clove oil to the sensitive area (clove oil can be purchased at your local chemist or in the spice aisle of your supermarket). As a temporary measure you can also stick a piece of sugarless gum into the cavity (sugar-filled gum will cause pain) or use an over-the-counter dental cement.

If possible, slip the crown back over the tooth. Before doing so, coat the inner surface with an over-the-counter dental cement, toothpaste, or denture adhesive, to help hold the crown in place. Do not use super glue!

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Broken braces or wires

If a brace wire breaks, cover the end with orthodontic wax, a small cotton ball, or piece of gauze until you can get to the Practice. Never cut the wire, as you could end up breathing it into your lungs or swallowing it.

If a bracket comes away from your tooth during treatment, please get in touch with your orthodontist. Usually, this will not be a problem as the bracket will stay attached to the wire and can be left until your next appointment unless causing irritation. If the bracket does come away from the wire please keep it safe and bring it with you to your next appointment.

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Abscesses are infections that occur between the teeth and gums or around the root of a tooth. Abscesses are a very serious condition that can cause damage to your tissue and surrounding teeth. The infection can even spread to other parts of the body if left untreated.

Because of the serious oral health and general health problems that can result from an abscess, please contact us as soon as possible if you discover a pimple-like swelling on your gum that is usually painful.

In order to ease the pain and draw the pus toward the surface, try rinsing your mouth with a mild saltwater solution (1/2 teaspoon of table salt in 8 ounces of water) several times a day.

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Soft Tissue injuries

Injuries to the soft tissues, which include the tongue, cheeks, gums, and lips, can result in bleeding. Here's what to do to control the bleeding:

Rinse your mouth with a mild salt-water solution. Use a wet piece of gauze or tea bag to apply pressure to the bleeding site. Hold for 15 to 20 minutes. To both control the bleeding and relieve any pain, hold a cold compress to the outside of the mouth or cheek in the affected area for 5 to 10 minutes.

If the bleeding will not stop, contact us right away or go to a hospital emergency department. Continue to apply pressure on the bleeding site with the gauze until you can be seen and treated.

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